Privacy Policy

This Privacy Policy explains how GoWorldeSIM, operated as part of Heera Travel, collects, uses, and protects your personal information when you use our website and services.

1. Information we collect

• Order information: your name, email address, and optional phone number provided at checkout.
• Payment information: processed securely by our payment partner. We do not store your full card number.
• Usage data: basic analytics such as pages visited and device type, used to improve our service.

2. How we use your information

• To process your order and deliver your eSIM QR code by email.
• To provide customer support and respond to your enquiries.
• To send order-related communications.
• To improve our website, products, and services.

3. Sharing your information

We share information only as needed to provide the service — for example, with our payment processor and the eSIM network suppliers that provision your plan. We do not sell your personal information to third parties.

4. Data retention

We keep order information for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. You may request deletion of your personal data subject to those obligations.

5. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings.

6. Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at the address below.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

8. Contact

For privacy questions or data requests, email info@heeratravel.com.